Mon - Thurs: 8:00am - 4:00pm
Fri: 8:00am - 12:00pm
Make an Appointment
Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (915) 313-9383 during regular business hours.
Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.
New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.
We recommend that you call your insurance company to verify that we participate with your plan.
Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.
Cancellations or Rescheduling
Please call 24 hours in advance if you must cancel an appointment, so we can open the schedule for other patients who wish to be seen. We reserve the right to charge $25.00 for "no-show" appointments.
We only renew prescriptions that we initiated. For other medications, please contact the health professional who prescribed them.
We can fill many renewal requests by phone. Please contact our office at least 48 hours (2 days) before you expect to run out of medication. Sometimes, for medical reasons, we will need to see you before issuing the prescription.
A medical release waiver must be signed in order to obtain a copy of your medical records or to have them sent to another health care provider. If you are requesting that your records be sent to another provider we ask that you supply us with their name, address, phone number, and fax number.
Patients are responsible for obtaining referral authorizations from their primary care physicians. Please make sure you have your copy the day of your appointment.
Some insurances may require a referral for your visit to our office. Please make sure to contact your insurance company and/or your primary care physician to ensure that you do get a referral if it is required. Failure to obtain a referral, when necessary, may cause your insurance company to deny your claim.
Patients without their referrals will need to be rescheduled.
After-Hours & Emergencies
If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (915) 313-9383 and our answering service will assist you.